Returns & Exchanges

At Sistaco™, we want you to be completely satisfied with your mineral manicure experience. If you are not entirely happy with your purchase, we offer a hassle-free return process within 30 days of delivery for unused and unopened products.

1

Check Eligibility

Ensure your items are in their original packaging, unused, and purchased directly from the Sistaco™ official store within the last 30 days.

2

Contact Support

Email our dedicated customer care team with your order number and the reason for your return to receive a Return Authorization (RA) number.

3

Pack and Ship

Securely package your items including the RA number and ship them to the return address provided by our support team using a trackable service.

4

Receive Refund

Once our warehouse inspects the returned goods, we will process your refund or store credit back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing